We are Super View (“Super View”). This privacy policy (“Privacy Policy”) describes how we protect your data (and respect your privacy. Any questions or concerns with respect to your data or privacy should be directed to contact@superview.live.

1. THIS PRIVACY POLICY

This Privacy Policy applies to Super View’s website located at https://SuperView.live (the “Website”), Super View’s cloud-based platform, multi-view product and digital solutions for remote production services (collectively, the “Services”) and any other interactions with Super View staff (e.g., technical and customer support, sales, etc.) you may have with Super View. This Privacy Policy does not apply to any third-party applications or technology that may integrate with the Services, or any other third-party products, services, or businesses (“Third Party Services”). While using the Services, you may be directed to a third-party website via links or other references, which may take you to that third party website (“Third-Party Website”). This Privacy Policy does not apply to you or any other data collected from or provided by you to any Third-Party Website. You should review such Third-Party Services or Third-Party Website privacy policy (and such other terms and conditions) to determine how your data will be used before sharing any Personal Data.

2. NOTICE TO END USERS

By visiting the Website, accessing, or using the services, or interacting with any aspect of Super View, you accept the terms of this Privacy Policy and expressly consent to our collection, use, and disclosure of data, including personal data, provided to or otherwise received by us for the purposes and in the manner described in this privacy policy and the applicable client agreement, or the terms of service governing a trial account or monthly subscription account (herein, the “Client Agreement” shall collectively encompass the terms of service defining trial accounts and monthly subscriptions).

A separate agreement or statement(s) of work may govern(s) the delivery, access, and use of the Services (the “Client Agreement”), including the processing of any “Client Data”, which is defined in the applicable Client Agreement but generally includes all data, materials, or other content provided by the Client to Super View in any form and all data, materials, and other content used, generated, or stored in connection with the Client’s use of the Services. The organization that entered into the Client Agreement (the “Client”) procures the Services from Super View and controls any associated Client Data. “Client” includes who have been authorized by the Client to access or use the Services on behalf of the Client. Super View provides the Services on behalf of Clients. Your use of the Services may be subject to the Client’s policies, if any. If you have any questions about the Client’s privacy practices, please contact the Client whose instance of the Services you use. Super View is not responsible for the privacy or security practices of our Clients, which may differ from those set forth in this Privacy Policy.

3. DATA WE COLLECT AND RECEIVE

Sometimes you provide us with data and sometimes data about you is collected automatically. To the extent data is associated with an identified or identifiable natural person and is protected as personal data under applicable data protection laws, it is referred to in this Privacy Policy as “Personal Data”. You acknowledge and agree we may collect, process, store, access, and disclose Personal Data disclosed by you to facilitate the provision of Services in the manner described in this Privacy Policy and the applicable Client Agreement.

3.1 Client Data

Client Data is governed by the Client Agreement. Client Data may include User Information, Hosted Data, or any Client Data otherwise defined in the Client Agreement. If you have any questions about your Personal Data with respect to Client Data, please contact the Client whose instance of the Services you use.

User Information. To use certain features of the Services or interact with the Client and/or the Client’s brand, products, or services, you may provide us with data about you, including but not limited to:

your name

email address

Hosted Data. When you use or interact with the Services, we may collect, process, and store any data that is created, posted, uploaded, stored, displayed, transmitted, or submitted on or through the Services (collectively, “Hosted Data”), as a function of rendering the Services. Hosted Data may contain Personal Data to the extent you disclose Personal Data on or through the Services. Super View is generally a passive recipient and takes no active part in collecting or storing Hosted Data. Except to the extent necessary to render the Services or related support for the Services, Super View does not purposefully access any Hosted Data.

3.2 Other Information

Super View may collect Other Information from you related to your usage of the Services and interactions with Super View. Other Information may include Metadata, Log Data, Technical Data, Cookie Data, Third Party Services, and Additional Information Provided to Super View. If you have any questions about your Personal Data with respect to Other Information, please contact Super View at contact@superview.live.

Metadata. When you interact with the Services, metadata is generated that provides additional context about the Services and the way you use the Services (“Metadata”). Super View collects aggregated Metadata of the Services, so that the resulting data and statistics are not personally identifiable to any individual user.

Log Data. Like most Website and web-based technology services, our servers automatically collect data when you access or use our Website or the Services and record it in log files (“Log Data”). The Log Data may include your Internet Protocol (“IP”) address, Internet service provider (“ISP”), browser type and settings, information about browser plugins, language preference, default email application, referring/exit Website, operating system, date and time stamp, cookie data, and certain user activities.

Technical Data. Super View collects technical data, such as information about devices accessing the Services, including the type of device, device settings, operating system, application software, peripherals, and unique device identifiers (“Technical Data”). Technical Data does include any Personal Data and Super View does not relate any Technical Data to any individual user.

Cookie Information. Super View uses cookies and similar technologies in our Website and Services that help us collect Other Information. The Website and Services may also include cookies and similar tracking technologies of third parties, which may collect Other Information about you via the Website and Services. Cookies are small text files sent by us to your computer or mobile device for later retrieval. They are unique to you or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire. We use both session-based and persistent cookies to help with authentication, security, identifying your preferences, analytics, and otherwise monitoring the functionality and performance of the Services. Most browsers are initially set to accept cookies. If you do not wish to have cookies placed on your computer or in local storage, you may adjust your web browser settings accordingly. However, restricting cookies may impede your ability to use the Services or certain features of the Services.

Third Party Services. Clients may choose to integrate with, and some Services are reliant upon integrations with, Third Party Services. Third Party Services may share certain data with Super View to effectuate the integration. You should check the privacy settings and notices of these Third-Party Services to understand what data may be disclosed to Super View. When the Services are integrated with Third Party Services to enhance the Services (e.g., Facebook, Twitter, Instagram, etc.), we may receive data regarding your credentials for and use of the applicable Third Party Services, such as your user name, your unique identifier, and your information transmitted from or made available with permissions by such Third Party Services (e.g., avatar or profile image, screen name, profile description, gender, age range, language, geographic region or location, publicly shared content (text, image, or video), etc.). When the Services are integrated with Third Party Services for the login and authentication process (e.g., Google Sign-In, Facebook Login, Sign in with Twitter, OneLogin, etc.) and you log in to the Services using a Third Party Services authenticator, we may receive data regarding your credentials for the applicable Third Party Services, such as your log-in, your user name, your email, your unique identifier, profile picture, and your information transmitted from or made available with permissions by such Third Party Services (e.g., avatar or profile image, screen name, profile description, gender, age range, language, geographic region or location, publicly shared content (text, image, or video), etc.).

Additional Information Provided to Super View. Super View receives data when submitted on our Website or through our Services, or if you contact us (e.g., by email, telephone, written correspondence, web-based forms or otherwise), request support, apply for or take a job with us, contract with us, interact with our social media accounts, or otherwise communicate with us.
 

3.3 No Sensitive Personal Data

Super View does not intentionally collect, process, or store, and we request that you do not post, upload, store, display, transmit, or submit Sensitive Personal Data on or through the Services or in Client Data. "Sensitive Personal Data" includes, but is not limited to, government-issued identification numbers; financial account numbers; credit or debit card numbers; any code or password that could be used to gain access to personal accounts; genetic data or biometric data; any Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership; or data concerning health or sex life or sexual orientation. Super View is not responsible and will not be liable for any loss or damages you or another individual may experience due to your disclosure of Sensitive Personal Data while using the Services.

3.4 No Children’s Data

The Services are generally not directed to or intended for children without parental or guardian consent. Super View does not intentionally collect, process, or store any Personal Data from any person under 13 years of age without verifiable parental consent. In the event we discover we have inadvertently collected, processed, or stored any Personal Data from a person under 13 years of age, we will promptly take the appropriate steps to delete such data or seek the necessary verifiable parental consent for that collection in compliance with the Children’s Online Privacy Protection Act ("COPPA").

4. HOW AND WHY WE USE DATA

Client Data will be used by Super View in accordance with the Client’s instructions, including any applicable terms in the Client Agreement and the Client’s use of Services functionality, and as required by applicable law. The Client may, for example, use certain self-service Services to configure settings, access, modify, share, restrict, export, and remove Client Data and otherwise apply its own policies to the Services. Other Information will be used by Super View in furtherance of our legitimate interests in operating our business and providing the Website and Services, to perform contractual obligations, and/or pursuant to your express consent for a specific purpose. Specifically, Super View may use Other Information for these purposes and legal bases:

Providing the Website and Services. To make the Website available and support delivery of the Services under a Client Agreement, manage user requests interacting with the Services (e.g., login and authentication, remembering settings, etc.), hosting and back-end infrastructure, analyze and monitor usage, monitor, and address service performance, security, and technical issues.

Improving the Website and Services. To test features, manage landing pages, heat mapping, traffic optimization, data analysis and research, including profiling and the use of machine learning and other techniques over your data and in some cases using third parties to do this.

Support Services. To respond to support requests and otherwise provide support for and resolve problems with the Services.

Communications. To send service, technical, and administrative emails, messages, and other communications. Service-related communications and notices, such as maintenance and security announcements, are essential to delivery of the Services and you cannot opt-out. Marketing communications about new product features, service offerings, and other news about Super View are optional and you have the choice whether or not to receive them.

Account Management. To contact for billing, account management, feedback, and other administrative matters.

Security Purposes. To maintain adequate security and help prevent and investigate security issues and abuse.

Legal Obligations. To comply with legal obligations as required by applicable law, legal process, or regulations.


5. HOW WE SHARE AND DISCLOSE DATA

Except as described in this Privacy Policy or the applicable Client Agreement, Super View will not use or disclose your Personal Data for any purpose other than to the extent necessary to perform the Services and related support for the Services, unless you expressly consent to any other use or disclosure. Super View may share and disclose data with respect to:

Client’s Instructions. Super View will share and disclose Client Data, including Personal Data, in accordance with the Client’s instructions, including any applicable terms in the Client Agreement and the Client’s use of the Services functionality, and as required by applicable law. Pursuant to the Client Agreement, Client Data is generally treated as the confidential information of the Client unless stated otherwise.

Client Access. The Client and the Client’s representatives and personnel may be able to access, modify, or restrict access to your data, including Personal Data. For example, the Client may access and use your Personal Data for the purposes upon which you shared your Personal Data on or through the Services.

Displaying the Services. When you submit data on the Services, it may be displayed to the Client and/or others depending on the platform. You are solely responsible for all data you post, upload, store, display, transmit, or submit on the Services, including Personal Data, and the consequences thereof. Super View is not responsible and will not be liable for the data disclosed on the Services.

Rendering the Services. Super View employees and contractors may have access to your data on a need to know and confidential basis to the extent necessary to render the Services and related support for the Services.

Third Party Service Providers. Super View engages third parties to process data in support of delivering of the Services ("Third Party Service Providers"). Super View may share your data, including Personal Data, with Third Party Service Providers (e.g., email services, platform hosting, cloud computing services, data storage and processing facilities) to the limited extent necessary to let them perform business functions and services for us or on our behalf in connection with the provision of the Services; provided that such Third Party Service Providers process data in a manner consistent with this Privacy Policy and applicable data protection laws and will not use or disclose Personal Data for any other purpose. With respect to Personal Data of European Union individuals received by Super View pursuant to Privacy Shield, Super View may be liable for onward transfers to third parties, unless Super View proves that it is not responsible for the event giving rise to the damage.

Third Party Services. Clients may choose to integrate with, and some Services are reliant upon integrations with, Third Party Services. Super View may share certain data with such Third-Party Services as requested to effectuate the integration. Third Party Services are not owned or controlled by Super View and Third Parties Services that have been granted access to your data may have their own policies and practices for its collection and use. You should check the privacy settings and notices of these Third-Party Services to understand their privacy practices.

Changes to Super View’s Business. If Super View engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of its assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g., due diligence), Super View may share or disclose data in connection therewith, subject to standard confidentiality obligations.

Aggregated or De-identified Data. If any data is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, we may use or disclose such aggregated or de-identified data for any purpose. For example, we may share aggregated or de-identified data with prospects or partners for business or research purposes, such as statistical analysis, to research trends and predictive analysis, or to develop or improve the Services.

Enforcement of Agreements. Super View may disclose data to ensure compliance with and enforce Client Agreements and any other contractual or legal obligations with respect to the Services and our business. For example, we may share or disclose data to comply with or enforce the Client’s terms and conditions or other applicable rules set for a Service, such as for contests, sweepstakes, promotions, games, etc.).

Protection of Rights. Super View may disclose data to protect and defend our rights and property, including intellectual property rights, and to ensure compliance with applicable laws and enforce third party rights, including intellectual property and privacy rights.

Legal Compliance. If we are compelled by law, such as to comply with a subpoena, court order, or other lawful process, or in response to a lawful request by public authorities to meet national security or law enforcement requirements, Super View may disclose data if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation, or legal process.

Safety and Security. Super View may disclose data to protect your safety and security; to protect the safety, security, and property of Clients; and to protect the safety, security, and property of Super View and our employees, agents, representatives, and contractors.

Your Consent. Super View may disclose your data to third parties when we have your express consent to do so.

6. RETENTION

Super View will retain Client Data in accordance with the Client’s instructions, including any applicable terms in the Client Agreement and the Client’s use of the Services functionality, and as required or permitted by applicable law. Super View may retain Other Information and any data pertaining to you, including Personal Data, for as long as necessary for the purposes described in this Privacy Policy, including for the period of time needed to pursue our legitimate business interests, provide the Client with the Services, conduct audits, resolve disputes, comply with contractual obligations (including but not limited to Client Agreements), and comply with (and demonstrate compliance with) legal obligations.

7. SECURITY MEASURES

Super View maintains physical, technical, and administrative procedures to safeguard and secure the data we collect. We work hard to protect data in our custody and control from loss, misuse, and unauthorized access, use, disclosure, modification, or destruction. Unfortunately, no data transmission over the Internet is guaranteed to be 100% secure, and we cannot guarantee that unauthorized access, hacking, data losses, or other breaches will never occur. You provide Personal Data at your own risk. If you believe your privacy has been breached, please contact us immediately at contact@superview.live.

8. IDENTIFYING THE DATA CONTROLLER AND DATA PROCESSOR

Data protection laws in certain jurisdictions differentiate between the “controller” and “processor” of data. In general, the Client is the controller of Client Data. In general, Super View is the processor of Client Data and the controller of Other Information.

9. INTERNATIONAL DATA TRANSFERS

Super View primarily processes and stores data in connection with the Services in the United States. However, the Services are global and all data, including Personal Data, may be processed and stored in any country where we may have operations or where we engage Third Party Service Providers. We may transfer data, including Personal Data, to countries outside of your country of residence, which may have data protection laws that are different from those of your country. We will take measures to ensure that your Personal Data remains protected to the standards described in this Privacy Policy and any such transfers comply with applicable data protection laws. Courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Data.

9.1 EU-U.S. Privacy Shield Frameworks

To comply with European Union data protection laws, Super View has self-certified under the EU-U.S. Privacy Shield Framework ("Privacy Shield") via Super League Gaming, the owner of Super View. Privacy Shield is governed by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Union member countries to the United States. Super View adheres to the Privacy Shield principles of notice; choice; accountability for onward transfer; security; data integrity and purpose limitation; access; and recourse, enforcement, and liability. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield principles, the Privacy Shield principles shall govern with respect to Personal Data transferred from the European Union member countries to the United States. Super View is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC). To view our certification via Super League Gaming, see Super View’s Privacy Shield Notice. To learn more about Privacy Shield, please visit www.privacyshield.gov.

Super View commits to investigate and attempt to resolve complaints and disputes regarding our collection, use, or disclosure of Personal Data in compliance with Privacy Shield. European Union individuals with questions or complaints regarding the collection, use, or disclosure of their Personal Data or this Privacy Policy should first contact Super View at contact@superview.live. Super View will respond to any such inquiries or complaints within forty-five (45) days.

Super View has further committed to refer unresolved Privacy Shield-related complaints to JAMS, an independent dispute resolution provider located in the United States. If you do not receive a timely acknowledgement of your Privacy Shield-related complaint from Super View, or if we have not satisfactorily resolved your complaint or addressed your concern, please contact JAMS to file your complaint, at no cost to you. To contact JAMS and/or learn more about JAMS dispute resolution services, including instructions for submitting a complaint, please visit: https://www.jamsadr.com/eu-us-privacy-shield. Under certain limited situations, as a last resort, you may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.

Human resources data including Personal Data in the context of the employment relationship is subject to internal human resource policies. Super View commits to cooperate with the panel established by the European Union data protection authorities (DPAs) and comply with the advice given by such authorities regarding human resources data transferred from the European Union member states to the United States in the context of an employment relationship as set forth in the Privacy Shield principles.

9.2 Standard Contractual Clauses

The transfer of Personal Data from the European Union member countries to the United States will be subject to Privacy Shield and then, if Privacy Shield is deemed to be inadequate by European Union data protection laws, will be subject to the Standard Contractual Clauses for the transfer of Personal Data from Controller to Processor ("Standard Contractual Clauses") between Super View and the Client. The Standard Contractual Clauses will also apply to the transfer of Personal Data from the European Union member countries to any country deemed by applicable data protection laws not to ensure an adequate level of data protection.

10. YOUR RIGHTS

Individuals located in certain countries and jurisdictions have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to exercise your rights and request certain actions with respect to your Personal Data.

10.1 General Privacy Rights

Super View is committed to maintain accurate information that you share with us and will use commercially reasonable efforts to allow you to access your Personal Data. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Data. To request this information or if you wish to access, modify, or remove your Personal Data, please contact us at contact@superview.live. Super View will endeavor to respond to all reasonable written requests to access, modify, or remove Personal Data in a timely manner within thirty (30) days.

If you seek to access, modify, or remove Personal Data held or processed by us on behalf of a Client, you should direct your inquiry to the Client (the data controller). Upon receipt of a request from one of our Clients for us to remove data, we will respond to their request in a timely manner within thirty (30) days.

If you consent to receiving communications from a third party, such third party may have its own privacy policy which will apply to you and you will need to communicate with them directly if you wish to access, modify, or remove the Personal Data you provided to them, or later decide that you no longer wish to receive such third party’s communications.

10.2 Additional Rights for Europe

Individuals located in the European Union, the European Economic Area and/or their member states, Switzerland, and the United Kingdom, have certain statutory rights under the General Data Protection Regulation ("GDPR"). To the extent that Super View’s processing of your Personal Data is subject to the GDPR, Super View relies on its legitimate interests set forth in this Privacy Policy to process your Personal Data. If you are located in the European Union, the European Economic Area and/or their member states, Switzerland, and the United Kingdom, you may have the right to exercise additional rights available to you under the GDPR, including:

Right to Erasure (aka “Right to be Forgotten”). You may have a broader right to erasure of Personal Data that we hold about you, such as, for example, if it is no longer necessary in relation to the purposes for which it was originally collected, or we do not have a legal reason to continue to process and hold it. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions, or to comply with our legal obligations.

Right to Restrict Processing. You may have the right to request that we restrict processing of your Personal Data in certain circumstances, such as, for example, where you believe that the Personal Data we hold about you is inaccurate or unlawfully held. We may be permitted to store the data but not further process it. We may need to keep just enough data to make sure we respect your request in the future.

Right to Data Portability. You may have the right to be provided with your Personal Data in a structured, machine readable, and commonly used format and to request that we transfer the data to another data controller without effecting the usability of the data.

Right to Object to Processing. You may have the right to request that we stop processing your Personal Data, such as for the purpose of direct marketing, scientific and historical research, or for a task in the public interest.

Right to Lodge a Complaint. You may also have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority.

When offering Services to its Clients, Super View acts as a “processor” under the GDPR and our receipt and collection of any Personal Data is completed on behalf of our Clients in order for us to provide the Services. Please direct any data subject requests under the GDPR to the Client whose instance of the Services you use. For any other requests related to your applicable rights under the GDPR, please contact us at contact@superview.live. We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

10.3 Additional Rights in California

10.3.1 California Consumer Privacy Act

California residents have certain statutory rights under the California Consumer Privacy Act (“CCPA”) regarding their personal information (as defined by the CCPA). If you reside in California, you may have the right to exercise additional rights available to you under the CCPA, including:

Right to Access. You may have the right to request disclosure of the categories and specific pieces of personal information collected about you. Upon a verifiable request to access personal information, we will promptly take steps to disclose and deliver, free of charge to you, the personal information required to be disclosed. The information may be delivered by mail or electronically, and if provided electronically, the information shall be in a portable and, to the extent technically feasible, readily useable format that allows you to transmit this information to another entity without hindrance. We may provide personal information to you at any time, but shall not be required to provide personal information to you more than twice in a 12-month period.

Right to Deletion. You may have the right to request the deletion of our personal information. Upon a verifiable request to delete personal information, we will promptly delete such personal information from our records and direct any service providers to delete such personal information from their records, subject to certain exceptions under the CCPA.

Right to Opt-Out of the Sale of Information. You may have the right to opt-out of the sale of your personal information to third parties. Super View does not sell your personal information to third parties and will never sell your personal information to third parties without your express authorization.

Super View will not discriminate against you for exercising your rights under the CCPA. Specifically, if you exercise your rights, we will not deny you services, charge you different prices for services, or provide you a different level or quality of services. When offering Services to its Clients, Super View acts as a “service provider” under the CCPA and our receipt and collection of any consumer personal information is completed on behalf of our Clients in order for us to provide the Services. Please direct any requests to exercise your rights under the CCPA to the Client whose instance of the Services you use. For any other requests related to your rights under the CCPA, please contact us at contact@superview.live. We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

10.3.2 California "Shine the Light" Notice

Super View does not disclose Personal Data to third parties for any third parties’ direct marketing purposes and will not do so unless you affirmatively consent to such disclosure. Since Super View provides its California users with notice of its rights as described above, pursuant to Section 1798.83(c)(2) of the California Civil Code, Super View is in compliance with California’s “Shine the Light” law and is not obligated to provide California users with the names and addresses of all the third parties that received Personal Data from Super View for the third parties’ direct marketing purposes during the preceding calendar year.

11. ENFORCEMENT

Super View will actively monitor its relevant privacy and security practices to verify adherence to this Privacy Policy. Any agents, contractors, service providers, or other third parties subject to this Privacy Policy that Super View determines is in violation of this Privacy Policy or applicable data protection laws will be subject to disciplinary action up to and including termination of such services. If you believe there has been a violation of this Privacy Policy or applicable data protection laws, please contact us immediately at contact@SuperView.live.


12. CHANGES TO THIS PRIVACY POLICY

Super View may change, modify, or update this Privacy Policy from time to time, in whole or in part, in Super View’s sole discretion. We encourage you to visit this page at https://www.Super Viewstudios.com /privacy-policy to stay informed about our privacy practices and review our most current Privacy Policy. Any changes, modifications, or updates to this Privacy Policy will become effective immediately upon such posting.

13. CONTACT SUPER VIEW

We encourage you to contact us with any questions, complaints, or requests with respect to your Personal Data, this Privacy Policy, and/or our privacy practices.

You may contact us at:

Super View
2912 Colorado Blvd., Suite 203
Santa Monica, CA 90404
Attn: Legal Department
Email: contact@superview.live

Last Updated: September 12, 2022